Me
pictured before a Miller Lite display at Prestige Liquors - the first
place to employ me from 2013 to 2017. This was taken shortly before the
first wedding I ever attended, my aunt's. It wasn't until age 21 I'd
recognize two things: my intense love for the Chicago Bears and how
great of a deal $11.99 for 24 cans of Miller Lite was in Illinois.
There's
a time - or perhaps many times, I wouldn't know - in one's life where
comfort breeds a bit of contempt in a gradual sense. Rather than
downright hatred for something or downright frustration, one becomes a
bit encased by the same, in submission to what they fear could only
bring more comfort at one period of time and not the good kind. The kind
of comfort that results in settling before one has started up, or
worse, fooling themselves into thinking that the aforementioned comfort
is not only workable but desirable.
It's
for these reasons and many others, some to be mentioned, others to be
kept to myself, that I've decided, after four years, I
will be moving on from my first job - an unassuming liquor store in my
sleepy suburban Illinois town. My experiences there have prompted the
motivation to review some beer-related documentaries and even write a song or two, but with all that, it's time to close the curtains and end an era.
I
can't remember a time when the store, known as Prestige Liquors as well
as a few other choice names, wasn't a part of my life. I remember
around age five running through its aisles and goofing off enough where
my father, who has served as one of the store's main managers for over ten years,
thought it was appropriate that I'd march into the store the next day to
apologize to the owners. I also remember stopping in to bring my father
dinner, in addition to helping him on deliveries where we'd supply the
alcohol for weddings and gatherings all over what seemed to be the
continental United States. Even as I grew older, I suppose imagining me
working there was predictable. Bound to happen at one point,
if only for a brief time, but who would've thought, right?
...
It
was the mere beginning of the summer of 2013, and I was a junior in
high school on his way to being a senior. My parents decided I needed a
job. After filling out a couple of unnecessarily long-winded
applications for Toys-R-Us and Ultra Foods, in impulsive frustration, I
asked my father if I could do anything at the liquor store. At that
time, I had already been infrequently helping my father on
aforementioned deliveries and late-night pickups at the same venues,
being that alcohol couldn't be taken off the premises by partygoers, so I
figured that my familiarity with the bosses and the crew would allow me
an easy-in.
After
a brief, wildly informal meeting with the two bosses, I was setup to
work weekends from 3-11pm, for the most part, while remaining open for
more hours during the week. It wasn't until I worked my first day, a
grueling 1-11pm shift on a Saturday in June, that I realized how inept
of an employee I truly was. Working with a longtime acquaintance who had been working at
the store since 2000 and still works there to this day, I was, by
contrast, an unmitigated disaster.
I had a hard time pushing a two-wheeler cart with more than three cases of vodka on it, I found great difficulty maneuvering through narrow aisles formed by towering cases of product in the basement, and sweat and inexperience was enough for me to feel as worthless as ever.
I had a hard time pushing a two-wheeler cart with more than three cases of vodka on it, I found great difficulty maneuvering through narrow aisles formed by towering cases of product in the basement, and sweat and inexperience was enough for me to feel as worthless as ever.
The
first year at the store was largely defined by me screwing up or
underperforming at basic tasks, to which my coworkers were ordinarily
patient with my blunders. It took me 45 minutes to mop up the contents
of a 1.75L bottle of Cabernet Sauvignon that a customer broke on my
second day on the job, I still had difficultly pushing a great deal of
weight or cases on a handcart, let alone trying to slide the lip of the cart under a stack of cases, and the sheer level of exhaustion some
days on the job were enough to send a person into a perpetual state of
listlessness.
Keep
in mind, these are all circumstances I do not consider unique to me. I
think most young people go through this kind of challenge with their
first job, especially if it involves a lot of manual labor. I distinctly remember my third day of
work being marked by a four-minute rest in the icy coolers
of the store thinking to myself, "I don't know how I'm going to be able
to do this much longer."
The
pace of the job killed me, the tasks sometimes seemed insurmountable
without the assistance of another employee - especially when sending
products up the conveyor belt to fill the shelves or checking off the
contents of a godforsaken, poorly timed delivery. Only working three
days out of the week meant I wasn't as knowledgeable about the
whereabouts or even names of whiskeys, scotchs, craft beers, or
tequilas, meaning I had to outsource a customer's request for assistance
with my own request for assistance from another employee. I often felt
that I was more of a liability than an employee.
...
However,
things change, skills develop, experience grows, and patience is a
wonderful virtue for those who have the ability to adopt it. After about six months of working at the store, I
began researching about the different times of beer, craft beer, vodkas,
whiskeys, craft beer, and even a little bit of wine - enough to sell a
customer on a bottle a bit out of their own personal comfort zone.
The
research allowed me to at least become invested in what I was stocking
and talk to the customers about what they were buying - something that
would always get me scolded or ridiculed from my coworkers who felt all I
was doing was avoiding responsibility. Right down to my last day at the
liquor store, I can safely say, I never became good at not talking too
much.
My research and hands-on experience with products has led me to develop a newfound appreciation for the alcohol industry, in addition to the myriad of choices and varieties at your average liquor store. I can hardly walk in one now without audibly declaring something like, "oh my god, they have 99 Peppermints 50 milliliter bottles!"
My research and hands-on experience with products has led me to develop a newfound appreciation for the alcohol industry, in addition to the myriad of choices and varieties at your average liquor store. I can hardly walk in one now without audibly declaring something like, "oh my god, they have 99 Peppermints 50 milliliter bottles!"
One
of the many benefits of long-term employment is you can see a business
grow and develop over the time you're there and have clout in which to
reference when things really begin to change. In 2015, Prestige underwent a massive remodeling job that saw us get new coolers, new
shelves, a new floor, a new operating system, a new security system, and
several other small changes that completely morphed the way we
operated. Under this new system, I felt much more like I did indeed
belong, which would make sense seeing as I grew with it and helped it
develop in very small ways.
I
became more active in sales, and found success in turning customers on
to new beers, both domestic and craft. I received two raises, a lot of
high-praise from my bosses, and the last two years were marked by, I'd
say, considerable growth for myself in maturity and prowess when
working. Though it took two years, I found myself finally being able to
dance to the beat of working at a liquor store.
The
customers could inspire a blog themselves, and I'd bet some day they
will. You get your usual clients who come in every day for the same
thing, itching to buy one or two single cans of beer when you know
they'll be back later in the day to buy two or three more. You get the
men and women who pay in change, the ones who can't even pay at all, the
ones who use miserably unconvincing fake IDs and get the choice of
getting their ID sliced or the police getting called, the ones who walk around the store and touch every bottle, others who look at the high-end liquor and then by a 30 pack of Pabst Blue Ribbons cans on sale, and you get the ordinary
band of partiers on Saturday nights torn between the decision to get
"sloppy" off of Jose Cuervo or "classy" drunk off of Ciroc, of course depending on what their budget allows.
...
It
wasn't until around Christmas 2016 I began considering leaving Prestige
upon entering my fourth year working there. There was no malice for the
business, no real beef with any coworkers that lasted more than ten
minutes, and no definitive moment that made me drop everything in total
anger (I already did enough of that with expensive bottles
unintentionally and with a level-head). After spending a good portion of
winter break working at my college's radio station, WONC 89.1 FM, and
getting paid to be an on-air DJ - just a bit less than what I was making
at the liquor store - I felt there was a new summer opportunity
calling.
This
summer at WONC, I'll be hosting my newly officialized radio program
"Sleepless with Steve" from 12-3am (CST) on Wednesday mornings, in
addition to DJing on a regular basis. What will come after in September
is still up for debate, as the radio doesn't pay during the school term.
I've contemplated working at a couple local gambling halls, tobacco
shops, video stores, or a park district for supplementary income, but
I'm also planning on spending the summer searching for jobs or
internships in my field of English and media writing.
If
I enter the incoming school year without a job, I won't be too paranoid. The
liquor store, in addition to outlets in the form of other local
odd-jobs, has allowed me to build up a fairly comfortable nest-egg that
allows for my bills to be paid and leisure to commence. Should another
opportunity come around, you can bet another verbose blog will be in
store.
...
On
a final note, don't be surprised to see the title of this blog again in
the near future, as I'd like to turn some of my experiences working at
the liquor into a novel I've been penning on and off for the better half
of a year. There's a lot of observant comedy embedded in working at a
liquor store, especially when you invoke a perspective like mine, which
tends to be humanist and overly compassionate.
In
addition, as I walked through the aisles of Prestige one last time as
an employee, I thought to myself how much I will miss the work I've done
over the last four years, but not enough to prompt any kind of
immediate regret or second-guessing. I think that's how you know you're
making a decision you're comfortable with; although there is opportunity
to overthink and be apprehensive, you don't feel either way and are
comfortable moving forward. When you're young, it's better to leave a
job before you get stuck than try to leave while you're stuck.
I
want to thank each and everyone who has had to listen to me expound
upon stories about working at the liquor store, in addition to those at
Prestige, as it still goes strong today, for granting me the
opportunity. It's been a wild four years that have spawned a lifetime of
memories and insight about work and the unfathomably complex nature of
people. Cheers!
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